Know your Metrics

Proper knowledge of finance and financial metrics means life or death of any company.

Know your Processes – Production and Operations

Productions and operations are the lifeblood of any company.

Know your Innovation – Research and Development

Never forget that innovation – through research and development are the future to any business. The measure of innovation at the organizational level relates to individuals, team-level assessments, private companies from the smallest to the largest. Measure of innovation for organizations can be conducted by surveys, workshops, consultants or internal benchmarking. There is today no [...]

Know your Marketing

Marketing is defined by the American Marketing Association (AMA) as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” The term developed from the original meaning which referred literally to going to a market to buy or sell goods [...]

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Know your Sales

August 28, 2009 Processes No Comments
  • Main Entry: sale
  • Pronunciation: \ˈsāl\
  • Function: noun
  • Etymology: Middle English, from Old English sala; akin to Old High German sala transfer, Old English sellan to sell — more at sell
  • Date: before 12th century

1 : the act of selling; specifically : the transfer of ownership of and title to property from one person to another for a price
2 a : opportunity of selling or being sold : demand b : distribution by selling
3 : public disposal to the highest bidder : auction
4 : a selling of goods at bargain prices
5 plural a : operations and activities involved in promoting and selling goods or services <vice-president in charge of sales> b : gross receipts

for sale : available for purchase

on sale 1 : for sale
2 : available for purchase at a reduced price

Know your Marketing

August 28, 2009 Marketing No Comments
  • Main Entry: mar·ket·ing
  • Pronunciation: \ˈmär-kə-tiŋ\
  • Function: noun
  • Date: 1561

1 a : the act or process of selling or purchasing in a market b : the process or technique of promoting, selling, and distributing a product or service
2 : an aggregate of functions involved in moving goods from producer to consumer

Know your Customer Service

August 28, 2009 Customer Service No Comments
  • Main Entry: cus·tom·er
  • Pronunciation: \ˈkəs-tə-mər\
  • Function: noun
  • Etymology: Middle English custumer, from custume
  • Date: 15th century

1 : one that purchases a commodity or service
2 : an individual usually having some specified distinctive trait <a real tough customer>

Know your Human Resources

August 28, 2009 Human Resources No Comments
  • Main Entry: per·son·nel
  • Pronunciation: \ˌpər-sə-ˈnel\
  • Function: noun
  • Etymology: French, from German Personale, Personal, from Medieval Latin personale, from Late Latin, neuter of personalis personal
  • Date: 1837

1 a : a body of persons usually employed (as in a factory, office, or organization) bpersonnel plural : persons
2 : a division of an organization concerned with personnel

Know your Finance

August 28, 2009 Metrics No Comments
  • Main Entry: 1met·ric
  • Pronunciation: \ˈme-trik\
  • Function: noun
  • Etymology: Greek metrikē, from feminine of metrikos in meter, by measure, from metron measure — more at measure
  • Date: 1760

1 plural : a part of prosody that deals with metrical structure
2 : a standard of measurement <no metric exists that can be applied directly to happiness — Scientific Monthly>
3 : a mathematical function that associates a real nonnegative number analogous to distance with each pair of elements in a set such that the number is zero only if the two elements are identical, the number is the same regardless of the order in which the two elements are taken, and the number associated with one pair of elements plus that associated with one member of the pair and a third element is equal to or greater than the number associated with the other member of the pair and the third element

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